
Rogers seems to have gotten on the wrong side of many people by posting higher rates (than the rest of the world) for the soon to be released iPhone. On Macrumors.com,
more than 96% have rated the news negatively. One person created a
website to collect names for a petition about the rates – but it seems to be have taken down – probably after high traffic after making it onto major news sources, including
CNN,
CBC and the
Globe and Mail. It did gather about 16,000 names before going down.
Nobody needs an iPhone, however, the Rogers rates and conditions are a bit oppressive. They include, monthly rates starting at $60 – which is really about $120 after overages, ancillary fees, taxes; a three year contact; and the kicker, an absurd $7700 cancellation fee. I really could not believe it myself. It’s confusing, but if one cancels one month after signing up for a plan, one would be charged, “the greater of $1100 or $200-$400 per month left in the contract. [Edit: the cancellation fee could be a typo - but humourous that they would allow it to be published.]

This is not surprising as they are a corporation and their main goal is to make money. It’s not totally their fault as the government is partly to blame as they allowed them to buy the only other GSM network in Canada, Fido thereby creating a monopoly in GSM cell phone service. There is already an oligopoly among cell phone service providers in Canada. Hopefully the recent
wireless spectrum auction will yield some foreign competition into Canada and will kick Rogers’ ass.
I won’t buy the iPhone from them (unless the rates change and are reasonable); I’m even reconsidering my cell phone service – which I’ve had with them since 1992. One website that I found, ihaterogers.ca several years ago provided me with an alternative for home internet service that was much cheaper than Rogers and Bell. I pay less than $30 per month (including tax) for an equivalent service that would cost $50 at Rogers or Bell. There are cheaper and better alternatives, you just have to look and take action.
Regardless, one way to show Rogers that this is unfavourable is to talk with your wallet. It’s time for a change.
Edit: at some point in the evening of 7.1.08, it was changed and now reads,
“The ECF is the greater of (ii) $100 or (iii) $20 per month remaining in the service agreement, to a maximum of $400. “